Some people are not clear because they ramble; that is, they go off on a tangent.
- Listen up to a point. You are listening especially for a good point to break into their discourse so you can bring them back to the topic.
- Be assertive when you interrupt. Not impolite, but firm.
- Your first statement should be a validation, “Yes, you’re right. Now, as to the purpose . . .” That’s how you get people with this type of communication pattern back on track.
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