The written word is often more useful than the spoken word

The written word is often more useful than the spoken word when you’re trying to communicate clearly. When you have something to say, write it down, look at it, edit it, and make it right. When the words are your own, you don’t have to release them until they are as near to perfect as possible. Many people believe they can’t or don’t know how to write as clearly as they speak. This is rarely true. The simple fact is that when you write instead of speak the words, you can see more easily whether your message is unclear. You can see in black and white that the words are ambiguous or your thoughts are incomplete.
Also, the written word disallows such conversational crutches as “ya know what I mean?” When used as a rhetorical question, this phrase doesn’t clarify the issues. It moves the conversation deeper into confusion. The process of putting your thoughts into writing brings you face-to-face with your failure to communicate clearly. Rather than bemoan your lack of writing skills, open your eyes and say honestly — maybe for the first time in your life —
“Wow, I didn’t realize how poorly I have been communicating my ideas.”
Here are some basic tips to get you on the road to clear communication:

• Use short sentences.
• Use short words.
• Avoid jargon and abbreviations — even when you are writing to another professional in your field — unless the other person uses these terms exactly the way that you do.
• Complete your sentences.
• Stick to one idea per paragraph.
• Have a beginning, middle, and end to the overall communication.
• Be accurate.

Don’t be afraid to number paragraphs to cover different points, but don’t delude yourself into thinking that numbering paragraphs brings order to a document that otherwise lacks coherence or good sense.