When I say be clear, I mean be clear in what you say and what you do. This sounds easier than it is. You must be sure that your actions, your body language, your tone of voice, and your words all send the same message. Are you as clear as you can be in your communications? You can rate yourself or ask those you love and trust. A good negotiator is an excellent communicator and understands how others think, feel, and function. But first, you must start by analyzing yourself.
Here are some tips for being clear: Know your purpose in speaking and cut the mumbo-jumbo. Keep all your commitments. If you say that you are going to get back to someone at 10 a.m., be sure that you get back to them at 10 a.m. In the rush of the workday, we often shortchange ourselves and others on clarity. When you say one thing and do another, you may confuse people. Good communicators are consistent communicators. When you become sensitive to being clear, you can start helping others. You can tactfully bring the tangent people back to the point of the conversation and subtly curb the interrupters. When you meet people who are unprepared, you can educate them and bring them up to speed. You can get some pointers on improving your clarity, as well as other’s clarity. (You’ll also find some tongue-in-cheek methods to really foul up communications.) As you master the six skills, you model them for others on your team and often to those on the other side of the table. And the negotiation goes all the better for it.
Here are some tips for being clear: Know your purpose in speaking and cut the mumbo-jumbo. Keep all your commitments. If you say that you are going to get back to someone at 10 a.m., be sure that you get back to them at 10 a.m. In the rush of the workday, we often shortchange ourselves and others on clarity. When you say one thing and do another, you may confuse people. Good communicators are consistent communicators. When you become sensitive to being clear, you can start helping others. You can tactfully bring the tangent people back to the point of the conversation and subtly curb the interrupters. When you meet people who are unprepared, you can educate them and bring them up to speed. You can get some pointers on improving your clarity, as well as other’s clarity. (You’ll also find some tongue-in-cheek methods to really foul up communications.) As you master the six skills, you model them for others on your team and often to those on the other side of the table. And the negotiation goes all the better for it.
No comments:
Post a Comment